t: 01462 811852 
e: eyecare@hingopticians.co.uk 
14A Clifton Road Shefford | Bedfordshire | SG17 5AE 

Minor Eye Conditions Service 

If you have recently developed a problem with your eyes, such as them being sore or red or if you have developed visual disturbances or sudden visual loss you can be assessed and treated by our local Minor Eye Conditions Service (MECS). 
 
This is a Free NHS service for patients registered with a GP in Bedfordshire CCG (Please note Luton CCG GP's are not part of this scheme currently). 
 
What is a Minor Eye Condition? 
 
Red eye or eyelids, dry eye, or gritty and uncomfortable eyes 
Irritation and inflammation of the eye 
Significant recent sticky discharge from the eye or watery eye 
Recently occurring flashes or floaters 
Ingrowing eyelashes 
Recent and sudden loss of vision 
Foreign body in the eye 
Please note: if you have a major eye condition that is being regularly monitored by your optometrist or hospital eye service, this will not be covered by this service; for example, cataracts, diabetic retinopathy or glaucoma. 
 
What should I do if I have a problem? 
 
An appointment will be required, so please telephone first, we will assess your symptoms and organise a suitable time for your appointment. Appointments are available during normal working hours. Please note, we don't always have an optometrist available every day. 
 
Who is this service for? 
 
If you are registered with a Bedfordshire CCG GP you can use this free service. It is for people of all ages, children under 16 years must be accompanied at their appointment by an adult. If you are not registered with a Bedfordshire CCG GP, we would advise that you contact your GP for an appointment, we can see you privately but this will be chargable 
 
How do I book an appointment with the service? 
 
To make an appointment, call our practice on 01462 811852. You will be asked some questions about your symptoms in order to assess how quickly you need to be seen by the service, which will usually be within 24 hours in urgent cases and within a few days for routine appointments. We may get one of our optometrists to call you back and discuss your symptoms prior to making you an appointment. 
 
Please bring your glasses and a list of your current medication with you to the appointment. The optometrist may put drops in your eyes to enlarge your pupils in order to get a better view inside your eyes. You should not drive until the effects of these drops have worn off, which may take a few hours. 
 
If your condition is more serious, the optometrist will book you an urgent appointment at a hospital eye clinic. If you need a routine appointment with a hospital, the optometrist will organise this for you. You may also be advised to make an appointment with your GP if your eye condition is related to your general health. 
 
This service is provided by Primary Eyecare North Yorkshire and Humber Limited 
 
 
Hing Opticians  
providing family eyecare for over 30 years